Help Center
Support
Answers to common questions — and a direct line to us if you need more.
Gameplay
Find the real bathroom before your urgency meter fills completely. Navigate a procedurally generated maze, avoid fake bathrooms that waste your time, and collect power-ups along the way. Reach the bathroom and tap it to win.
Open Settings from the main menu. You can switch between a virtual joystick (fixed position) and drag-anywhere controls. The setting is saved automatically — no need to restart.
Hold Breath — temporarily slows the urgency meter and briefly expands your visibility radius.
Water Bottle — reduces your urgency a little, but not as much as you'd hope. Pick these up carefully.
Power-up names appear as a brief toast at the centre of the screen when collected.
Water Bottle — reduces your urgency a little, but not as much as you'd hope. Pick these up carefully.
Power-up names appear as a brief toast at the centre of the screen when collected.
Fake bathrooms look identical to the real one. Entering one wastes time and triggers a short animation — but nothing else happens. Keep searching. On Packed House days there are significantly more fakes than usual.
Every day at midnight a new maze drops with a unique modifier (Lights Out, Coffee Drinker, Packed House, etc.). Everyone playing that day gets the same maze — so times are directly comparable. Your best time is recorded and you can try to beat it as many times as you like within the day. Come back the next day for a fresh challenge.
☀️ Free Run — standard conditions, good for a warmup.
🔦 Lights Out — severely reduced visibility radius.
☕ Coffee Drinker — urgency fills faster, but you move faster too.
⏰ Running Late — urgency meter is merciless.
🗺️ No Radar — no power-ups spawn in the maze.
👥 Packed House — extra fake bathrooms scattered everywhere.
🌫️ Foggy — moderate visibility reduction, harder to gauge distances.
🔦 Lights Out — severely reduced visibility radius.
☕ Coffee Drinker — urgency fills faster, but you move faster too.
⏰ Running Late — urgency meter is merciless.
🗺️ No Radar — no power-ups spawn in the maze.
👥 Packed House — extra fake bathrooms scattered everywhere.
🌫️ Foggy — moderate visibility reduction, harder to gauge distances.
Progress & Data
All game data is saved locally on your device. If you delete the app, your campaign progress, daily best times, and settings will be lost. We currently do not offer cloud save. We recommend backing up your device before uninstalling.
Make sure you let the app reach the end-of-level screen before closing it. Force-quitting the app mid-level may not save that run's result. If the issue persists across multiple sessions, please contact us with your device model and OS version.
Purchases & Ads
Tap Remove Ads on the main menu. It's a one-time purchase of $2.99 (USD) — no subscription, no expiry. After purchasing, all banner and interstitial ads are permanently disabled for your account on all your devices.
Try Restore Purchases from the main menu Settings screen. This re-validates your purchase receipt with the App Store or Google Play. If the issue persists after restoring, please contact us with your order number (found in your App Store / Play Store purchase history) and we'll sort it out.
Refunds for in-app purchases are handled by Apple or Google, not by us directly.
iOS: Visit reportaproblem.apple.com and sign in with your Apple ID.
Android: Open the Google Play app → Subscriptions & purchases → Request a refund.
iOS: Visit reportaproblem.apple.com and sign in with your Apple ID.
Android: Open the Google Play app → Subscriptions & purchases → Request a refund.
Technical Issues
First, try force-closing the app and reopening it. If the crash persists:
1. Make sure your OS is up to date (iOS 16+ or Android 8+ recommended).
2. Delete and reinstall the app — this clears any corrupt save data.
3. If the issue continues, email us with your device model, OS version, and a description of when the crash happens.
1. Make sure your OS is up to date (iOS 16+ or Android 8+ recommended).
2. Delete and reinstall the app — this clears any corrupt save data.
3. If the issue continues, email us with your device model, OS version, and a description of when the crash happens.
Try switching between joystick and drag-anywhere mode in Settings — some players find one more natural on their device. Also try closing background apps to free up RAM. If the issue is device-specific, please let us know your device model so we can investigate.
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Still need help?
Drop us an email. We read every message and aim to respond within 1–2 business days.
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